General-purpose technologies demand massive complementary investments in process redesign and human capital. Organizations that refuse during the...
Most transformation efforts start with the same assumption: the team is the problem.
This is what we call refusal culture — a reflexive, self-reinforcing pattern of shutting down possibilities through language, incentive structures,...
There's a version of the AI conversation happening in boardrooms right now that goes something like this: we need to move faster, AI can help us do...
At some point in the last decade, most large organizations made the same bet: that innovation was a resource problem.
The challenge isn't usually the execution. The challenge is what happens before the execution begins — the moment when someone decides what problem...
There's a metaphor baked into how we talk about resilience that I've grown to distrust.
Busyness and value creation are not the same thing. And the organizations that can't tell the difference between the two tend to keep running harder...
The resignation letter was warm, grateful, and completely unsurprising to everyone except the people who needed to see it coming.
