We love to talk about cross-functional teams. But when the rubber meets the road, most organizations aren’t structured to actually support them.
There’s a subtle, seductive lie at the heart of many organizations: “If we just avoid mistakes, we’ll be okay.”
You’ve just wrapped a high-energy design sprint. Sticky notes still cling to whiteboards. The team’s adrenaline is peaking. The prototype is...
There’s a kind of person in every company who rewrites the rules before they’ve even read them. They see something that doesn’t work, and instead of...
while the benefits of empowered cross-functional teams are clear, adopting them within many organizations remains a significant challenge.
Discussion in front of sticky notes during a Design Sprint
Most companies say they want innovation. Fewer build the conditions to make it happen. And even fewer recognize that the most potent source of...
400 person Design Thinking Activity in a Ballroom
Every organization claims to value innovation. Leaders say they want fresh ideas, disruptive thinking, and bold new strategies. Yet, time and time...
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