There’s a moment that happens in almost every organization, and it almost never gets documented. A high performer — someone with real talent, real...
Every organization has its version of the all-green wall. The quarterly review where no one mentions the project that’s failing. The board meeting...
Gallup just dropped a bomb that most leaders haven’t fully processed yet. Global employee engagement has fallen to twenty percent — its lowest level...
Every organization has a vocabulary of refusal. It’s not written in any policy manual. It’s not part of the onboarding deck. But it’s spoken fluently...
General-purpose technologies demand massive complementary investments in process redesign and human capital. Organizations that refuse during the...
Most organizations are perfectly designed to prevent innovation. Explore the three conditions leaders must create for teams to experiment, move, and...
This is what we call refusal culture — a reflexive, self-reinforcing pattern of shutting down possibilities through language, incentive structures,...
At some point in the last decade, most large organizations made the same bet: that innovation was a resource problem.
There's a metaphor baked into how we talk about resilience that I've grown to distrust.
