When I first stepped into a leadership role, I thought I had to have all the answers. I believed my job was to outline the vision, chart the path, and guide the team step by step toward success. It didn’t take long to realize this approach was more bottleneck than breakthrough. My insistence on controlling the process not only slowed us down but also stifled the creativity and ownership of the people I was leading.
That experience taught me a valuable lesson: great leadership isn’t about dictating every move. It’s about describing a compelling vision of the future and empowering your team to find the best way to get there. Striking that balance between providing clarity and granting autonomy isn’t always easy, but it’s essential for innovation and growth.
The Leader’s Role: Describing the Future
One of the most important responsibilities of a leader is to paint a vivid picture of the future. What does success look like? What kind of impact are we trying to make? The clearer you can be about the destination, the more freedom your team has to chart the course.
I remember a project where we were redesigning a customer-facing platform for a major client. The initial user experience was clunky, and customer feedback was full of frustration. My instinct was to dictate the fixes—simplify the navigation, streamline the purchase flow, and so on. But instead, I focused on the vision: “Let’s create an experience so intuitive that customers don’t even notice the platform—it just works.”
That shift made all the difference. The team felt ownership of the problem and came up with solutions I wouldn’t have thought of. One member proposed a completely new way of structuring the product pages that not only solved the navigation issues but also increased average order value. By describing the future rather than prescribing the path, I unlocked their creativity and potential.
Asking the Right Questions
Once the vision is clear, your role as a leader is to guide the process, not control it. Instead of approving or rejecting ideas, ask questions that tie the work back to the vision:
- How does this solution bring us closer to the goal?
- What alternatives did you consider?
- How will we know this is working?
These questions do two things. First, they keep the team aligned with the broader purpose. Second, they encourage critical thinking and ownership. People aren’t just executing—they’re actively contributing to the success of the vision.
A word of caution: it’s tempting to use these questions as a subtle way to steer the team toward your preferred solution. Resist that urge. Trust your team to experiment and find solutions that might be even better than what you had in mind.
The Art of Letting Go
Striking the balance between vision and autonomy requires letting go of control—and that’s hard. I’ve struggled with it myself, especially on high-stakes projects. There was one instance where a team proposed a solution that seemed risky to me. My first instinct was to shut it down, but I stopped myself. Instead, I asked, “How does this approach get us closer to the goal, and what risks have you considered?”
Their response was thoughtful, thorough, and rooted in our shared vision. I let them move forward, and their solution not only worked—it exceeded our expectations. That experience reinforced a key truth: when you trust your team and give them room to innovate, they often come up with better answers than you could have devised on your own.
Encouraging Experimentation
Leaders who foster autonomy don’t just tolerate experimentation—they encourage it. This means creating an environment where trying new approaches, and even failing, is seen as a natural part of the process. Innovation thrives when people feel safe to explore uncharted territory.
One of my favorite techniques is celebrating experiments, regardless of the outcome. For example, after one team ran a bold test that didn’t deliver the expected results, we held a retrospective to capture the lessons learned. That debrief was as valuable as any success—it informed future experiments and built the team’s confidence to keep innovating.
The Balance of Leadership
Balancing vision and autonomy is a careful dance. If you’re too prescriptive, you stifle creativity and ownership. If you’re too hands-off, you risk misalignment and missed opportunities. The sweet spot lies in describing a clear, compelling vision while empowering your team to find their own path toward it. It is a hard balance to strike, so having a coach can be an invaluable support.
Great leaders don’t just chart the course—they inspire others to discover even better routes. By trusting your team, asking thoughtful questions, and encouraging experimentation, you create a culture where people feel empowered to do their best work. And when that happens, the results often surpass even your boldest vision.