---
title: Centered Articles | JL Heather (9)
description: "I’ve spent 20 years working in organizational transformations and I discovered the #1 path to real change and improvement was through helping leaders rise to the challenge of their role. For the last 5 years I’ve been coaching senior and executive leaders at companies like VML, Ford, Pfizer, Wendy’s, T-Mobile, GE, and many others doing just that! \n<br>\n<br>I am CPCC certified through the Coactive Training Institute \n<br>I hold the ACC (Associate Certified Coach) credential through the ICF (International Coaching Federation) \n<br>Leadership Circle Profile (LCP) Certified \n<br>I have hundreds of hours of coaching experience with senior to executive leaders \n<br>I have 20 years of experience applying lean/agile principles to leadership, organizations, and processes \n<br>\n<br>I am also a passionate and skilled facilitator who creates safe spaces for teams and leaders to tackle organizational, product, or interpersonal issues and co-create solutions. (9)"
---

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AUTHOR

# JL Heather

I’ve spent 20 years working in organizational transformations and I discovered the #1 path to real change and improvement was through helping leaders rise to the challenge of their role. For the last 5 years I’ve been coaching senior and executive leaders at companies like VML, Ford, Pfizer, Wendy’s, T-Mobile, GE, and many others doing just that!

I am CPCC certified through the Coactive Training Institute   
I hold the ACC (Associate Certified Coach) credential through the ICF (International Coaching Federation)   
Leadership Circle Profile (LCP) Certified   
I have hundreds of hours of coaching experience with senior to executive leaders   
I have 20 years of experience applying lean/agile principles to leadership, organizations, and processes

I am also a passionate and skilled facilitator who creates safe spaces for teams and leaders to tackle organizational, product, or interpersonal issues and co-create solutions.

[Follow me on my website](https://centered.work/articles/author/jl-heather/page/www.centered.work) [Follow me on LinkedIn](https://www.linkedin.com/in/jlheather/)

## Stories by JL

---

<https://centered.work/articles/vacation-lessons>

Coaching

### [Vacation Lessons](https://centered.work/articles/vacation-lessons)

There is a lot to learn about dealing with adversity from a family vacation.

 JL Heather  Jul 22, 2024

<https://centered.work/articles/when-the-fear-of-loss-is-driving-and-what-to-do-about-it>

Coaching

### [When the Fear of Loss is Driving and What To Do About It](https://centered.work/articles/when-the-fear-of-loss-is-driving-and-what-to-do-about-it)

Loss aversion affects us all, but it becomes a problem when we put it in the driver's seat. Learn the signs and tactics to adjust when loss aversion...

 JL Heather  Jul 8, 2024

<https://centered.work/articles/low-psychological-safety-8-signs-you-might-mis>

Coaching

### [Low Psychological Safety - 8 Signs You Might Miss](https://centered.work/articles/low-psychological-safety-8-signs-you-might-mis)

When psychological safety is low the signs may not be big even when the impacts are. Here are 8 ways to tell if your team or organization is...

 JL Heather  Jul 1, 2024

<https://centered.work/articles/the-value-of-trust-in-leadership-teams>

Coaching

### [The Value of Trust in Leadership Teams](https://centered.work/articles/the-value-of-trust-in-leadership-teams)

Leadership teams need trust to function and pass on to their organization. Leaders can learn the signs of low trust and what to do when it's found.

 JL Heather  Jun 19, 2024

<https://centered.work/articles/when-helping-hurts-how-leaders-can-offer-support-without-triggering-frustration>

Coaching

### [When Helping Hurts: How Leaders Can Offer Support Without Triggering Frustration](https://centered.work/articles/when-helping-hurts-how-leaders-can-offer-support-without-triggering-frustration)

The best leaders want to help their people, but when and how we offer that help has a huge impact on everything from motivation and autonomy to...

 JL Heather  Jun 17, 2024

<https://centered.work/articles/return-to-office-is-not-a-downsizing-tool>

Coaching

### [Return to Office is not a Downsizing Tool](https://centered.work/articles/return-to-office-is-not-a-downsizing-tool)

25% of executives are using return to office initiatives as a downsizing tool. As leaders we need a more human-centered approach to people management.

 JL Heather  Jun 13, 2024

<https://centered.work/articles/bridging-the-gap-between-intent-and-effect>

Coaching

### [Bridging the Gap Between Intent and Effect](https://centered.work/articles/bridging-the-gap-between-intent-and-effect)

Show leaders how they might be missing the gap between their intent and the effect they are having and how they can do better.

 JL Heather  Jun 11, 2024

<https://centered.work/articles/self-care-the-power-of-setting-boundarie>

Coaching

### [Self Care - The Power of Setting Boundaries](https://centered.work/articles/self-care-the-power-of-setting-boundarie)

Show leaders the power and benefits of setting professional boundaries and share concrete actions for establishing effective boundaries.

 JL Heather  Jun 7, 2024

<https://centered.work/articles/8-characteristics-of-high-performing-teams>

Coaching

### [8 Characteristics of High Performing Teams](https://centered.work/articles/8-characteristics-of-high-performing-teams)

8 Characteristics of High Performing Teams and how leaders can support them.

 JL Heather  Jun 5, 2024

[1](https://centered.work/articles/author/jl-heather/page/1) ... [8](https://centered.work/articles/author/jl-heather/page/8) [9](https://centered.work/articles/author/jl-heather/page/9) [10](https://centered.work/articles/author/jl-heather/page/10)

### Get notified of new insights

Be the first to know about new insights into the world of innovation.  We send out monthly updates on what it takes to integrate innovation into your organization.

###### BLOG

# Articles

Explore actionable insights, strategies, and real-world frameworks to help teams innovate more effectively, solve complex challenges, and build a culture of resilient growth

<https://centered.work/articles/vacation-lessons>

Coaching

### [Vacation Lessons](https://centered.work/articles/vacation-lessons)

There is a lot to learn about dealing with adversity from a family vacation.

 JL Heather  Jul 22, 2024

<https://centered.work/articles/when-the-fear-of-loss-is-driving-and-what-to-do-about-it>

Coaching

### [When the Fear of Loss is Driving and What To Do About It](https://centered.work/articles/when-the-fear-of-loss-is-driving-and-what-to-do-about-it)

Loss aversion affects us all, but it becomes a problem when we put it in the driver's seat. Learn the signs and tactics to adjust when loss aversion...

 JL Heather  Jul 8, 2024

<https://centered.work/articles/low-psychological-safety-8-signs-you-might-mis>

Coaching

### [Low Psychological Safety - 8 Signs You Might Miss](https://centered.work/articles/low-psychological-safety-8-signs-you-might-mis)

When psychological safety is low the signs may not be big even when the impacts are. Here are 8 ways to tell if your team or organization is...

 JL Heather  Jul 1, 2024

<https://centered.work/articles/the-value-of-trust-in-leadership-teams>

Coaching

### [The Value of Trust in Leadership Teams](https://centered.work/articles/the-value-of-trust-in-leadership-teams)

Leadership teams need trust to function and pass on to their organization. Leaders can learn the signs of low trust and what to do when it's found.

 JL Heather  Jun 19, 2024

<https://centered.work/articles/when-helping-hurts-how-leaders-can-offer-support-without-triggering-frustration>

Coaching

### [When Helping Hurts: How Leaders Can Offer Support Without Triggering Frustration](https://centered.work/articles/when-helping-hurts-how-leaders-can-offer-support-without-triggering-frustration)

The best leaders want to help their people, but when and how we offer that help has a huge impact on everything from motivation and autonomy to...

 JL Heather  Jun 17, 2024

<https://centered.work/articles/return-to-office-is-not-a-downsizing-tool>

Coaching

### [Return to Office is not a Downsizing Tool](https://centered.work/articles/return-to-office-is-not-a-downsizing-tool)

25% of executives are using return to office initiatives as a downsizing tool. As leaders we need a more human-centered approach to people management.

 JL Heather  Jun 13, 2024

<https://centered.work/articles/bridging-the-gap-between-intent-and-effect>

Coaching

### [Bridging the Gap Between Intent and Effect](https://centered.work/articles/bridging-the-gap-between-intent-and-effect)

Show leaders how they might be missing the gap between their intent and the effect they are having and how they can do better.

 JL Heather  Jun 11, 2024

<https://centered.work/articles/self-care-the-power-of-setting-boundarie>

Coaching

### [Self Care - The Power of Setting Boundaries](https://centered.work/articles/self-care-the-power-of-setting-boundarie)

Show leaders the power and benefits of setting professional boundaries and share concrete actions for establishing effective boundaries.

 JL Heather  Jun 7, 2024

<https://centered.work/articles/8-characteristics-of-high-performing-teams>

Coaching

### [8 Characteristics of High Performing Teams](https://centered.work/articles/8-characteristics-of-high-performing-teams)

8 Characteristics of High Performing Teams and how leaders can support them.

 JL Heather  Jun 5, 2024

[1](https://centered.work/articles/author/jl-heather/page/1) ... [8](https://centered.work/articles/author/jl-heather/page/8) [9](https://centered.work/articles/author/jl-heather/page/9) [10](https://centered.work/articles/author/jl-heather/page/10)

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## Accelerate your innovation journey

For over a decade, we've partnered with leading businesses to transform and drive growth.

[Get in touch](https://centered.work/contact-us)

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